Privacy Policy
This Privacy Policy describes how The Vital Phase ("The Vital Phase," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit thevitalphase.com (the "Website"), contact us, or otherwise interact with us through the Website.
1. Information We Collect
Information you provide directly. When you use our Contact form or contact us through the Website, we may collect:
- Name
- Email address
- Telephone number
- The contents of your message and any information you choose to include in it
Please do not submit patient information, medical records, protected health information, study participant information, Social Security numbers, financial account information, passwords, or other sensitive or confidential information through the public Website or Contact form.
Technical information. We do not currently use Google Analytics, advertising pixels, or similar analytics or cross-site advertising tools on the Website. However, our website hosting, security, domain, or infrastructure providers may automatically process limited technical information necessary to operate and secure the Website, such as IP address, browser or device information, timestamps, and server logs.
2. How We Use Information
We may use personal information to:
- Respond to inquiries and communicate with you
- Evaluate whether our services may be appropriate for your organization or needs
- Provide requested information about The Vital Phase and its services
- Operate, maintain, troubleshoot, and secure the Website
- Maintain business records and comply with applicable legal obligations
- Protect our rights, safety, property, and the integrity of our services
3. How We Disclose Information
We do not sell personal information. We also do not currently share personal information for cross-context behavioral advertising.
We may disclose information only as reasonably necessary to:
- Service providers that support our Website, email, hosting, security, or business communications, including Google Workspace and website/infrastructure providers
- Professional advisers, such as attorneys, accountants, or insurers, when reasonably necessary
- Government authorities, regulators, courts, or other parties when required by law or legal process
- Protect the rights, property, safety, or security of The Vital Phase, our visitors, or others
- Facilitate a business reorganization, sale, transfer, or similar transaction, subject to applicable law
4. Cookies, Analytics, and Online Tracking
The Website does not currently use analytics, advertising pixels, or cross-site behavioral advertising technologies. We may use technologies that are strictly necessary for the Website to function, or our hosting and infrastructure providers may use technical mechanisms necessary to deliver and secure the Website.
Browser Do Not Track signals. Because there is not a single universally accepted standard for responding to browser-based Do Not Track ("DNT") signals, the Website may not respond to DNT signals. We do not currently use the Website to track visitors across unaffiliated websites for targeted advertising. If our tracking practices materially change, we will update this Privacy Policy and implement any notices or choices required by applicable law.
We do not knowingly permit third parties to collect personally identifiable information through the Website over time and across unaffiliated websites for their own cross-site behavioral advertising purposes.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining appropriate business records, resolving disputes, enforcing agreements, and meeting legal, accounting, or compliance obligations. Retention periods may vary depending on the nature of the information and the reason it was collected.
6. Data Security
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we maintain. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please do not use the public Website or Contact form to transmit sensitive clinical, patient, financial, or other highly confidential information.
7. Your Privacy Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information you have submitted through the Website, subject to applicable law and any legal or business-record retention requirements.
Depending on where you reside and whether a particular privacy law applies to The Vital Phase, you may have additional rights regarding your personal information. To submit a privacy-related request, contact us at info@thevitalphase.com. We may need to verify your identity before completing certain requests.
8. California Privacy Notice
The Vital Phase is based in California. California's Online Privacy Protection Act (CalOPPA) requires qualifying commercial websites that collect personally identifiable information from California consumers to conspicuously post a privacy policy describing their practices.
The categories of personal information we currently collect through the Website are identifiers and contact information (such as name, email address, and telephone number), as well as the contents of communications you send to us. Limited Internet or electronic network activity information may also be processed by our hosting or infrastructure providers as necessary to operate and secure the Website.
We do not currently sell personal information or share it for cross-context behavioral advertising. The California Consumer Privacy Act (CCPA), as amended, applies only to businesses that meet specified statutory criteria. If The Vital Phase becomes subject to additional California privacy requirements, we will update this Privacy Policy and provide any additional notices and rights required by law.
9. Children
The Website and our services are intended for adults and professional or organizational audiences. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information to us, please contact us so we can address the matter.
10. International Visitors
The Vital Phase is based in the United States. If you access the Website from outside the United States, information you provide may be processed in the United States or in other locations where our service providers operate. Privacy laws in those locations may differ from those in your country. If we begin intentionally targeting or materially expanding services to jurisdictions with additional privacy requirements, we will review and update our practices as appropriate.
11. Third-Party Websites and Resources
The Website may contain links to third-party websites, professional resources, government agencies, social media platforms, or other external services. We do not control the privacy practices of those third parties. Their privacy policies govern information you provide to them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, services, technology, legal requirements, or privacy practices. The revised policy will be posted on the Website with an updated effective or "Last Updated" date. We encourage you to review it periodically.
13. Contact Us
For questions about this Privacy Policy or our privacy practices, or to submit a privacy-related request, contact:
The Vital Phase Email:
info@thevitalphase.com
Website: thevitalphase.com